Shipping Policy
How Can I Take Advantage of Complimentary Shipping?
Orders totaling $59 or more qualify for free delivery. The specific shipping fees and available shipping methods will be displayed on the Checkout Page, and these may differ depending on the destination.
What Delivery Services Are Used?
We partner with third-party carriers such as UPS, FedEx, DHL, and USPS to handle shipments. While we aim for timely deliveries, unforeseen circumstances may occasionally affect shipping times.
How Can I Track My Order?
You can monitor your order’s progress on the Order Tracking page. Additionally, we’ll send email notifications with key updates, including tracking details and stock availability. If you have any questions, feel free to reach out to us at Info@backwoods-clothing.com —please allow 24-48 hours for a response from our customer support team.
Should I Provide My Phone Number at Checkout?
We recommend entering your mobile number at checkout to facilitate a smooth delivery process. Keeping your phone available ensures quicker communication and minimizes potential shipping delays.
PROCESSING TIME:
Once an order is placed, we require 1 - 3 business days to process it. This includes packing your order and quality checking to ensure the goods match the size and are not defective.
During the week it takes one working day, but if you order on Friday evening or during the weekend it may take a little longer.
SHIPPING TIME:
- Once your order has been processed, it will be shipped. On average, delivery takes between 6 and 10 days.
We strive to make the ordering and delivery process as easy as possible for our customers. However, if you have any questions or other concerns, please do not hesitate to contact our customer service team.
